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IT and new technologies

Teal by shortcut — how skipping developmental stages created chaos

What happens when an organisation attempts to introduce a teal model while skipping intermediate stages of maturity? A Humanet diagnosis helped restore foundations, stability and decision clarity.

IT and new technologies
Project result

A description of the outcomes is included in the case study.

Industry

IT and new technologies

Teal is not a tool — it is the result of organisational maturity.

An attempted ‘leap into teal’ created chaos and overload. Only after the company identified its actual developmental stage and completed the missing foundations did decision clarity and psychological safety begin to return.

Challenge
Chaos following a rapid introduction of self-management and full transparency.
Intervention
Humanet assessment, board workshop and a staged development roadmap.
Outcome
More stable operations, clearer decisions and lower tension within teams.

Context

The IT company employed more than 120 people and was growing rapidly. Its workforce was ambitious, while the CEO, open to new management trends, was looking for a way to renew energy and improve the atmosphere.
After reading Frederic Laloux’s work on teal organisations, he decided to introduce self-management, full transparency and distributed responsibility.
If teal is the future, we will implement teal. We will give people freedom, they will organise themselves and the company will grow.
CEO

Challenge

The overnight change created uncertainty. Instead of accountability, the organisation experienced decision-making chaos and information overload.
  • Teams did not know how to make decisions or allocate work.
  • People felt overwhelmed by the amount of information.
  • Tension increased while motivation declined.
We could see everything, but nobody knew what to do with it. I felt more lost than motivated.
employee

What we did

The board commissioned an assessment of values and perceptual styles using the Humanet model, which is compatible with Laloux’s developmental perspective.
Diagnosis: the organisation was operating primarily at the level of ambition and aspiration, centred on results, competition and objectives. It was still two or three developmental stages away from the level of holism at which teal practices can function sustainably.
I thought it was enough to implement the concept. I did not understand that teal is not a set of tools, but an outcome of maturity reached step by step.
CEO

Turning point

Working with the board and managers, we clarified what teal meant in practice and defined the boundaries of self-management. The central insight was that self-management cannot exist without self-accountability.
Instead of another ‘leap into teal’, we recommended completing the missing foundations:
  • measurable outcomes and effectiveness as the basis for accountability,
  • systematic individual development for employees,
  • empathy and dialogue as daily team practices.
We also created a development roadmap defining the sequence of actions: what to do now and what to introduce at later stages of growth.

Results

Operational stability
Processes aligned with the organisation’s actual developmental stage.
Decision clarity
Teams regained psychological safety and clarity of action.
Relationships and communication
Tension declined and communication became more transparent.
Najważniejszy wskaźnik
Stability restored by completing the foundations

“Teal is not a project to implement, but a natural outcome of maturation. We now know where we are and which steps to take in sequence.” — CEO

Lessons for boards and leaders

  • Development cannot be accelerated simply by skipping stages. Each level must be experienced and integrated.
  • Transparency without readiness for accountability leads to chaos rather than freedom.
  • Teal is not the immediate objective; it is an outcome of the conscious development of people and culture.
  • A values assessment shows what can work ‘here and now’ and which sequence of change is realistic.
Następny krok

Do you want autonomy without chaos?

Start with a diagnosis of your organisation’s developmental stage and a roadmap suited to its actual needs.

* Names, genders and identifying details have been changed to preserve anonymity.

Would you like to see more examples?

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